At Woman of God, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Returns & Exchanges
•Standard Returns: Our policy lasts 15 days from the date of delivery. If 15 days have gone by, unfortunately, we cannot offer you a refund or exchange.
•Defective or Damaged Items: If your item is defective or damaged, please contact us within 30 days of the delivery confirmation date for a replacement or refund.
•Condition: To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it. It must be free of any odors (perfume, smoke) and pet hair. It must also be in the original packaging.
Sale Items
Only regular priced items may be refunded. Unfortunately, sale items are final sale and cannot be refunded or exchanged.
How to Start a Return
1. Contact Us: Email us at support@iamawomanofgod.com within the applicable window. Please include your order number and a photo if the item is damaged.
2. Get Your Label: We will issue you a prepaid return shipping label via email.
3. Ship It Back: Print the label, attach it to your package, and drop it off at the designated carrier.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 days.
Please Note:
•A $3.75 restocking fee will be deducted from your refund to cover the cost of the return shipping label.
•Original shipping costs (typically $3.75 for orders under $45) are non-refundable.
•For orders that qualified for free shipping (over $45), the $3.75 restocking fee still applies to cover the return label cost.
Shipping & Delivery Issues
•Address Accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of reshipping.
•Lost or Stolen Packages: Woman of God is not responsible for lost or stolen packages once the carrier has marked the item as “Delivered.” We recommend contacting the carrier directly for any delivery disputes.
•International Orders: At this time, all international sales are final. We do not accept returns or exchanges on international orders.
Non-returnable items:
•Gift cards
If you have any questions about our policy, please reach out to us at support@iamawomanofgod.com.
Frequently Asked Questions (FAQ)
Returns & Exchanges
How do I return an item?
It’s simple! Just email us at support@iamawomanofgod.com within 15 days of delivery. We will send you a prepaid return label. Print it, attach it to your package, and drop it off at the carrier.
Is there a return fee?
To cover the cost of the prepaid return label, a $3.75 restocking fee is deducted from your refund. Original shipping costs are non-refundable.
What if my item is damaged or defective?
We are so sorry! If you receive a damaged item, please contact us within 30 days of delivery with a photo of the damage. We will send you a replacement or issue a full refund at no cost to you.
Can I exchange an item for a different size?
Because our items are often printed to order, we recommend returning your original item for a refund and placing a new order for the correct size to ensure it’s in stock and gets to you as quickly as possible.
General Questions
Oops! I need to make a change to my order. Is it too late?
Don’t worry, it happens! Reach out to us right away and we’ll do our best to update your order before it ships. We can often adjust things like your shipping address, product selection, or size, but time is of the essence. The sooner you contact us, the better our chances of catching it in time.